Need the other explanation?
Read how the public site, mailroom and signup boundaries are described.
Security boundaries →Clear claims, clear system boundaries
Identity verification
Some customers and services require identity checks before an address can be fully used. The secure signup process will state what evidence is required.
Why a mail service may need to confirm identity
Identity checks help Private Box confirm who is authorised to receive and manage mail at an address. Requirements can differ for an individual, business or company-address service.
Where verification happens
The public marketing website explains the process but does not collect identity documents. Follow only the instructions in the secure signup or account process.
What to prepare
The secure process will state the current evidence and any reviewer steps. Exact document lists and activation timing require operational confirmation before this replacement launches.
Existing customer?
Manage received mail only in the separate secure mailroom.
Sign in securely