From physical arrival to online decision

How Private Box works

A physical New Zealand address and an online mailroom work together, so you stay in control of your mail from anywhere.

Choose the right address

Start with whether the address is for you, a business or a New Zealand company presence. Address type and city availability vary by plan.

Choose a plan and follow the separate signup process. It will tell you whether identity or business evidence is required.

Once the service confirms the address is ready, use the exact addressing instructions provided to you.

New items appear in the secure mailroom. Choose from the actions available for the item, plan and location.

The mail actions

Availability and charges depend on the plan, location and item. The secure mailroom shows the options for each arrival.

Request a scan when you need to read the contents online.

Choose where physical mail should be sent next.

Arrange collection where the selected location and plan support it.

Wait for the secure signup process to confirm that your address is active. Exact timing and evidence requirements need final commercial confirmation.

Go directly to the separate secure mailroom to view and manage received items.